Tuesday, August 13, 2019

#66 POLITICAL FUNDRAISING: Joe Biden Talks Dirty to My Wife

ISSUE #66 – Wednesday, August 14, 2019
Posted By Denny Hatch

POLITICAL FUNDRAISING:
Joe Biden Talks Dirty to My Wife


 “Mommy, what’s BFD?”
“It’s ‘BIG FUCKING DEAL,’ darling.”


This is sloppy marketing.
     On March 23, 2010 at the White House Health Care Law signing ceremony, Joe Biden introduced Barack Obama to the attendees and then shouted in the president’s ear for the world to hear, “This is a big fucking deal.”
 
     BFD is now standard digital shorthand along with OMG, WTF and ICYMI.
     This is smartass old-boy locker room banter—har-dee-har-har—that has no place in serious public political discourse. The debate over healthcare—is is it a right or a privilege?... is "Medicare for All" viable?... can the Affordable Care Act be improved?—is vital for so many Americans.
     The idea that Biden allows anonymous campaign underlings—who call themselves “Team Joe”—believe it’s a good idea to commemorate this lapse in decorum is appalling.

Wrong Message to Us
Peggy and I are seniors.
     I turn 84 tomorrow. Peg is 10 years younger. Obamacare does not have a direct impact on our lives. We struggle with such questions as:
   Are we guaranteed no cutbacks in our Medicare?
   Will the economy tank?
   Will our savings outlast us as we have planned?
   Will we pay more for prunes?
   
Flouting Direct Marketing Rules
Today’s political campaigns are so desperate for money the smarty-pants political operatives—many of whom know nothing about testing or intimate messaging—slam out daily pleas to their entire universe screaming for cash without thinking through what they are saying to whom.

About Political Fundraising
For four years in the 1960s-70s I worked as a copywriter/account exec in the vineyards of the tiny Weintz Agency. The grand Pooh-Bah, mentor, strategist and copy chief was the Godfather of Political Fundraising, Walter Weintz.
     His account of inventing the science and art of generating votes and raising political money in the 1950s is fascinating. While his work was in the field of direct mail marketing, the rules and techniques Weintz discovered and perfected are directly applicable to e-marketing and the digital world.
     I’m pleased and honored to give you the legendary Walter Weintz:

How the National Republican Party's
Winning Fund-Raising Program Was Built
By Walter Weintz
From “The Solid Gold Mailbox” by Walter Weintz
(John Wiley & Sons, 1987) Reprinted with permission of Todd Weintz.

Once the basic principles and techniques of mail-order promotion are understood, they can be applied in the most unlikely places, and for unexpected products. Although my own initial mail-order experience happened to do with magazines and books, the same rules would have applied had I been working on a correspondence course in accounting, the mail-order sale of Christmas hams or Chesapeake crabmeat, securing leads for Ford cars, or, indeed, getting political candidates elected or fund raising for a political organization like the Republican National Committee.

As it happens, I discovered through personal experience how effectively mail-order procedures can be applied to politics. So, in this chapter I'll go through the story of the development of the National Republican Party's elective and fund raising program, which I helped develop and execute. I believe that the procedures we set up for the Republicans can be applied to any good mail-order product. 

The Beginnings
To the best of my knowledge, the Republicans started using direct mail on a scientific, mass basis back in 1950. At that time, Senator Robert Taft [R-Ohio] was running in a desperate race for re-election.

The big unions had announced that they had earmarked a war chest of several million dollars for a campaign in Ohio to defeat Taft, because he was coauthor of the Taft-Hartley Act, which gives the Federal Government the power to halt strikes that hurt the interests of the nation. At the time, the Taft-Hartley Act was a tremendous political issue. The big unions considered the Act an outright attempt to kill unionism in America, and Robert Taft their mortal enemy. They believed they had to get rid of him!

In those days, Reader's Digest had well-established conservative leanings, and the Digest had published articles on certain conservative issues by Senator Taft. Senator Taft was a friend of DeWitt Wallace [Digest founder and owner] and Al Cole [Digest business manager].

So the Digest volunteered my services to do a direct mail campaign to help get Senator Taft re-elected.

Senator Taft was convinced that he should take his stand on the Taft-Hartley Law, and, of course, we tried to talk him out of that, because we knew that blue-collar workers would be against him on the basis of the Taft-Hartley Act.

But Senator Taft argued that the big issue of his campaign was, obviously, the Taft-Hartley Act--and therefore he had to stand or fall on the merits of that Act. So we had to do a mailing, he said, built around the benefits of the Act for the ordinary working man.

Fortunately, in direct mail you are able to test almost anything, including political appeals. We mailed out, as I recall, several different letters, each one putting forward a different central idea on why the recipient of the letter should support Senator Taft.

Keying: an Essential Element
We needed some way to measure the effect of our different appeals, so in each mailing we included a "contribution card," keyed to the letter it went with. That is, we put an inconspicuous letter of the alphabet in a corner of each card: A. B, C, and so on-depending upon which letter the card originally went out with. In each case we said, "Send us some money to help re-elect Senator Taft." When contributions came in--each with a keyed card--we were able to count returns from each letter and tell which pulled the best.

We sent out about 20,000 copies of each letter. I was astounded when the letter (written by Senator Taft), which was built around a positive presentation of the Taft-Hartley Act, was far and away the most successful.

We subsequently mailed hundreds of thousands of Taft-Hartley letters into the blue-collar worker sections of the industrial cities of Ohio: Cincinnati, Cleveland, Akron, and so on. The blue-collar workers responded by voting overwhelmingly for Taft against the urging, advice, and $3 million campaign fund of their union leaders.

In addition, much to our surprise, we received a substantial number of small contributions, which helped us finance the direct mail campaign. Indeed, the campaign paid for itself!



Subsequently, in 1952, when Taft and Eisenhower were rivals for the Presidential nomination, I was a Taft partisan because of my previous experience working for Senator Taft. I was very disappointed when Eisenhower got the nomination.

Eisenhower-Nixon
A few days later, Mr. Cole called me into his office and said, "How would you like to take a leave of absence and run the direct mail campaign for Citizens for Eisenhower-Nixon?"

"I wouldn't like that," I said.

"Good, I knew you would," Mr. Cole answered. "I told them you'd be down there this afternoon."

So in 1952 1 went to work for the Citizens for Eisenhower-Nixon, and I might add, I quickly became an enthusiastic supporter of General Eisenhower.

We decided that the experience we had had on the Taft campaign gave us a beautiful model for doing direct mail on behalf of Eisenhower and Nixon.


At the start of Eisenhower's campaign, he didn't have a clear-cut political theme, and he was burdened with all kinds of conflicting advice from well-meaning, self-appointed experts.

The politicians who surrounded him implored him not to say anything, it being their philosophy that campaigns are won by not taking a stand on anything. They suggested his theme should simply be, "It's time for a change."

Others were incensed over the "deep freeze" and "fur coat" scandals, which had plagued the Truman Administration. In the latter days of President Truman's Administration, various accusations about political graft involving some prominent Democrats had surfaced, and our Republican political advisors suggested that a simple, dignified phrase like, "Throw the rascals out" would make a good mail-order theme that would hit home.

And, of course, the war in Korea was much on everybody's mind.

Al Cole asked me to write 10 letters, each based on a different campaign appeal.

The Tests
With these letters, we reasoned, we could test different campaign appeals and find out exactly what issues really did arouse the voters. Were they really upset over corruption in Washington? Was it inflation and the high cost of living that troubled them most, or government regulation (a favorite Republican issue, even in those days)? We would ask for money, just as we had in the Taft campaign, to check the relative effectiveness of various appeals. We would then mail millions of letters, using the most successful appeals, and the mailing would be at least partially self-financing, because it would pull for contributions.

The letters, besides making money, would reach millions of people, with strong arguments in favor of Eisenhower and Nixon. Most importantly, we would then have hundreds of thousands of small contributors who had "bet on a horse"--given small sums ranging from a dollar up to $25 or so to support Eisenhower's campaign.

We reasoned that anyone who contributed money for a candidate would be much more likely to go out and vote for that candidate on Election Day.

We sent out an initial test of 10,000 of each of 10 letters, and in each case we said, "If you would like to see Eisenhower elected President, please send back the enclosed contribution card, together with your contribution and your name and address."

The cards were keyed, so we were able to count results.

The letter--which concentrated on foreign policy--would seem, on the face of it, to relate less directly to the voters' strong personal interests and problems than did some of the other letters. They concentrated on high taxes, inflation, big government interfering with the little voter's rights and privileges, and government waste dipping into the voter's pocketbook. In reviewing the 10 letters we put out, I did not particularly expect [the foreign policy] letter to be the big winner. But that's what testing is all about; it replaces guesses with facts!

The Surprising Winner


Nine out of the 10 letters pulled almost exactly the same. The tenth letter, "Coddling the Russians," which talked about Korea, and the seemingly never-ending war in which America had gotten embroiled, pulled about 2-1/2 times as well as any of the other letters.

It was a striking, clear-cut proof that the war in Korea outweighed every other political appeal Eisenhower could make.

The results were so conclusive that we put together a report, and Walter Williams, Chairman of the Citizens for Eisenhower-Nixon Committee, got on a plane and hurried out west, where Eisenhower was campaigning, and showed him these results. A few days later, Eisenhower made his famous "I shall go to Korea" speech, and suddenly his campaign was off and running.

I can't say that it was the direct mail results alone which convinced Eisenhower that Korea was the important issue, but Walter Williams told me that it was decisive in helping Eisenhower make up his mind. Certainly, the tests proved overwhelmingly that the war in Korea was the most important issue in the public's mind.

The Roll-Out
Sidney Weinberg was the financial manager of the Citizens for the Eisenhower-Nixon campaign, and when I told him that a big mailing would pull the same percentage of returns as did the original test, he was full of suspicion. Sidney was a Vice President and partner of Goldman, Sachs, and he was accustomed to financial projections that were based on 100-page business analyses--not a skimpy page of mailing test results. The whole thing smelled like Madison Avenue flim-flam to Sidney. Very reluctantly, he gave his permission to roll out with a huge, major mailing, but Sidney was prepared for the worst.

Fortunately, the big mailing pulled exactly as the test mailing projected that it would.

We mailed out some 10 million letters based on the Korean issue. And the interesting thing is that, in addition to getting 10 million messages out to voters, we were able to get some 300,000 voters to send us a contribution. These were 300,000 votes that we could pretty well count on.

The contributions were small. They averaged only $5.00 or so. But the $1.5 million that they represented easily paid the cost of our 10 million campaign. Thus, we had harnessed a powerful self-financing force.

And equally important, we had that most precious of all mail order and political properties--a list of Eisenhower supporters--people who had voted for Eisenhower with their pocketbooks. We had their names and addresses. We could go back to them again for future contributions, for campaign activities, for vote-getting and voting.

As it turned out, the mailing not only paid for itself, but also brought in thousands of dollars over its actual cost. Sidney Weinberg then declared that this raised a moral issue. We had asked for contributions to help elect Eisenhower. Now he was elected, and we had money left over. Therefore we were obligated to refund the excess contributions.

For some time after the election, therefore, Sidney's staff was busy figuring out a pro rata refund on every contribution, and making out thousands of refund checks which were sent to our innumerable small contributors. Everyone got a refund, even if it was a check for only 69¢!

The 1956 and 1960 Campaigns
This isn't the end of the story, however. Years later, when I came back to working for the Republican Party after a considerable absence, the Party was still getting contributions from those original 1952 contributors! And this was a "secret weapon" which the Republicans had in subsequent elections that the Democrats didn't possess.

The names of our 1952 Citizens for Eisenhower-Nixon contributors were put in a "bank" for future use. In 1956, when Eisenhower and Nixon ran again, we wrote to these same people and asked for additional contributions, and they gave generously.

The contributions were small, and the contributors were certainly not "fat cats." On the contrary, they reminded me of the slogan that is posted in the children's zoo in the Bronx, over the guinea pig colony, "We are small, but we are many."

Together, these small contributors represented a very important part of the Republican fund raising in 1956.


Spencer Olin

Again in 1960, Spencer Olin, who was then the Finance Chairman of the Republican Party, turned to direct mail to solve his Party's financial problems. In the spring of 1960, the Party was almost literally broke.

Mr. Olin asked me to  “put out a letter and raise a million dollars." We mailed approximately one million letters, and we cleared the million dollars that Mr. Olin asked for. We were able to do this because we had amassed a list of dependable contributors to whom we could turn in our hour of need, and because we were able to make an emotional appeal on a very personal basis, which offered the reader an opportunity to do something nice and be somebody important!

Unfortunately, Spence Olin's tenure as Chairman of the Republican National Committee presently came to an end, and he was replaced by a new "expert."

This man came from the old "fat cat" school of fundraisers. His first act on assuming office was to call his staff together and deliver a challenge.

"The only way to raise money is eyeball-to-eyeball solicitations of large sums from big donors," he announced. "Direct mail is wasteful and expensive and only brings in piddling little contributions that are not worth fooling with. If anybody here thinks I'm wrong and he's right, speak up. No takers? OK—from here on, no more direct mail."

And that, for the time being, terminated my active relationship as a fund-raiser with the Republican Party.

Takeaway Points to Consider by Walter Weintz
* We proved that political appeals can be tested—just like sales appeals for any other product. And we substituted test results for opinions, in the cases of both Senator Taft and General Eisenhower.

* We discovered that we could make such tests, and subsequent rollout mailings, self-financing.

* We had found a way (in the guise of fund-raising) to influence millions of voters, through self-financing mail order appeals.

* We had evolved a method of getting many voters to "bet on a horse"--that is, contribute money to a candidate--which made it much more likely that those voters would indeed get out and vote for the candidate of their choice as well as persuade friends and family to get out and vote.

* And, finally, we'd established a way to secure the names of hundreds of thousands of supporters--people who could be counted upon to contribute to our cause in response to future appeals. We had that most precious of all mail order possessions: a list of customers!

* The final Eisenhower letter, which I wrote, put all these elements together, and produced the desired effect: $1 million in contributions. With established mail order basics at our service, raising that $1 million was a simple matter. It took only one letter!


Walter Weintz spent World War II as a junior officer aboard a minesweeper in the Pacific. He began his career as a copywriter, working on accounts like Book-of-the-Month Club, Charles Atlas, and Doubleday. As Circulation Director for Reader's Digest, he created some of the most successful promotions ever mailed, including one which mailed over a hundred million pennies as an attention getter. He formed the Weintz Corporation in 1958 and served clients like the Boys' Clubs of America, Rodale Press, Harvard Business Review, Time Inc., the Republican National Committee, American Express, the New York Times Magazine Division, World Book Encyclopedia, Prudential Insurance, and many others. Walter Weintz was active in both local and national direct-mail industry affairs over almost half a century. He died in 1996 at the age of 81.

Web Sites Related to Today’s Edition
Walter Weintz Obituary, New York Times, December 25, 1996

 The Solid Gold Mailbox: How to Create Winning Mail-Order Campaigns By the Man Who’s Done It All,” by Walter H. Weintz


P.S. Read Denny Hatch’s Political Thriller, THE FINGERED CITY: How the Mafia Marketed a Candidate To Become Mayor of New York City. Kindle, $9.99.


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Tuesday, August 6, 2019

#65 This Guy Wants to Pay Me Millions of Dollars A Year

Issue #65 — Tuesday, August 6, 2018
Posted by Denny Hatch

This Guy Wants to Pay Me
"Millions of Dollars a Year"




This may be one of the spookiest mailings I ever received.
     It arrived in an envelope that I did not save.
     Inside was a 38-page pamphlet—a diatribe from a perfect stranger with an eerie Voodoo-like hex mask on its cover of coated stock.
     It made me uncomfortable.
     It came solo, with no personal cover letter from the author introducing himself and telling me why he was sending it to me and what he wanted me to do:
     • Review it in this blog?
     • Write a blurb he could use in promoting it?
     • Publish an excerpt?
     • Devote an issue of the blog to discuss it?
     I turned the book over to look at the back cover, and discovered what Ryan M. McGrath had in mind:
= = = = = = = = = = = = = = = = = = =
Go Beyond "B-Level" And Start Getting
Ferocious with Your Copy
Do you know what separates the B-level copywriters from Ferocious Copywriters? Are you making all the money you want from your copy? Do you find yourself relying too much on your swipe file and worrying about everyone else's needs other than your prospects?
It's time to stop playing it safe ... stop holding back ... and go for the throat of your prospects, no holds barred.
Step 1: Stop buying courses, stop chasing the "secret" and stop being an order taker ... instead unleash the animal within to create multimillion-dollar breakthroughs.
Step 2: Partner with us. We are always looking for hard working, ethical people to join our team of ferocious copywriters. Said a different way, if you can go the distance, I'd like to partner with you and pay you hundreds of thousands, if not millions of dollars a year in copywriting royalties.
Step 3: To partner with us, send me an email and get my attention. Tell me why I should work with you. Even better: Write me a ferocious sales letter to persuade me why I should work with you, using all the techniques I'll show you in this book.
     If you think we'd make a good team, send the email to: rmcgrath@agorafinancial.com.

Okay, I was sufficiently intrigued.
I sat down and read it cover-to-cover.
The word “ferocious” appeared 84 times throughout the pamphlet.
     A sampling from the “Manifesto:”

What would life be like for you if you finally got ferocious? Imagine how that would feel. Would it make our offers even more seductively compelling? How ferocious are you right now in attacking your current copy assignment? How ferocious are you in your research and execution? How much money would you make if you felt like you had nothing holding you back? What does the word "ferocious" even mean to you? What images in your mind does that word, ferocious, generate?
= = = = = = = = = = = =
Think of a jungle cat. Picture it in your head. Examine this cat... its motion ... its bearing. Do you see it? Ferocious is purposefulness. It's intensity. Its energy directed toward a very specific outcome.
Sometimes the cat roars to get attention. But it's on purpose.
The same is true with ferocious copy. Sometimes you make outlandish claims. Crazy promises. Use multiple exclamation points!!”
= = = = = = = = = = = = 
Go to a quiet place where you can close your eyes...

Take a deep breath... like you are meditating...

Imagine a large jungle cat right in front of you clawing the floor with enormous claws.

Maybe you picture a cougar or puma...

Or a lion or a tiger...

Whatever form it takes, put this big cat on a movie screen in your mind.

Do you see it?

What does this cat look like? Is it a big roaring cat? Does it have glowing amber eyes? Ripping muscles?

Now, I want you to mentally make that picture this puma or tiger to be 40 feet tall. In your mind, I want you to picture yourself moving beside this cat. Swallow this image inside your head and step inside that cat.”
= = = = = = = = = = = = 
Now, your big idea is at least 80% of your success. It might even be all your success, but for purposes of discussion, let's say response comes down to 80% your ideas and only 20% your execution. (I've never seen good copy save a bad idea. I have seen a great idea work, even with poorly executed copy.)
That means you should only spend about 20% of your time writing the copy and spending 80% of the time being ferocious in your ideas.
= = = = = = = = = = = =

The Real Surprise: McGrath’s Email Address @agorafinancial.com.
AgoraFinancial?
     Holy cow! I know Agora Financial well!
     Ferocious they ain’t. Or at least never used to be.
     I know the owner and founder. A number of years ago I journeyed to Baltimore and spent the day with him taking voluminous notes (I never tape my interviews) in his office over sandwiches at lunch and later at an elegant dinner at a classy restaurant. Plus I interviewed a number of his adoring associates—international real estate wizard Kathleen Peddicord and one of the savviest list managers in the business, Beth Dent. 
     The result was my long cover story, “Direct Marketer of the Year” for Target Marketing Magazine.

A Consummate Entrepreneur
In 1979, Bill Bonner was bloodied by three failures and was $70,000 in debt.
     In his head he conceived a newsletter to be called International Living for people who wanted the good life, but couldn't afford it in the United States. He sat down at a typewriter to write a subscription letter and began to peck away at the keys.
     The letter ran a staggering 3,710 words, defying the old shibboleth that people won't read long letters.
     The offer was for "12 information-packed issues for $34," plus "A FREE copy of "The 5 Best Retirement Destinations in the World."
     This sales letter—the dry test for a newsletter that did not exist—was cash positive from day one, bringing in 300 percent of breakeven.
     The letter launched Agora, Bill Bonner's gazillion dollar publishing empire with hundreds of employees working out of a cluster magnificently restored townhouses in Baltimore (including a Stanford White masterpiece), sumptuous digs in London and Paris and two mind-blowing 17th century chateaux in France.
     These goodies are funded by a slew of ventures—publishing, nutraceuticals, real estate and financial operations all over the world.

Many Years Later
     Peggy and I were hired by one of Bonner’s French/Swiss subsidiaries in Lausanne. It turned out Bill—like Warren Buffett—is the ideal entrepreneur. He will pony up plenty of investment cash for an agreed-upon piece of the action and leave the partner alone. Bill is always available if needed.
    At one point I was summoned to Baltimore to meet with my Swiss client. Bill was the same guy I always knew—rail thin, elegant, low-key, cosmopolitan and completely accessible working at a desk out in the open at the far end of a big room. 
     Mrs. Bonner also greeted me—warmly and welcoming. Our families in the Hudson River knew each other from upstate New York. We briefly exchanged news. I was invited to stay for dinner, but alas had to decline.

Bill Bonner at Chateau d’Ouzilly,
His “Fixer-upper” in the Loire Valley.

Below is page 1 of Bonner’s 
1979 eight-page masterpiece
Readers Note: If you would like to see the complete 8-page letter and other elements that launched Agora, write me and I’m happy to send you a PDF. dennyhatch@yahoo.com

The New International Living
Bill’s original letter brought in customers for probably for 30 years through direct mail and later via email and the Internet.
     I recently Googled International Living and the newsletter has morphed into a glossy magazine promoted by a Ferocious Copywriter.

     Below is the current landing page.
 
= = = = = = = = = = = = = = = = =
Compare Bill's letter to this current pitch. 
     Bill's message is magical, deeply personal. 
     For 30 years this image has been etched in my brain... 

   ...an ocean view with a maid bringing me breakfast in bed and being able pick fresh lemons and figs in my front yard.­ 

     Other messages from direct mail letters that have stayed in my head for 30 years:

• The guy who reads The Wall Street Journal will go farther in business than the guy who doesn’t.

• If I had the money, I could have taken the history-making first private jet round-the-world flight and had a private audience with the pope and met the emperor of Japan.

My opinion: great copywriters are not ferocious.
     They are the creators of dreams that are fulfilled by the products and services they are offering. 

Final question: Is "Ferocious Copy the Manifesto for Bill Bonner's AWAI—American Writers & Artists Inc.—famed direct marketing copywriting course?
     If so, then in the immortal words of movie mogul Samuel Goldwyn: "Include me out." 
 
Takeaways About Letters—Print and Email/Digital

• "Direct marketing is intimate advertising." 
   —Lester Wunderman
 
Of all the formats used in direct mail, none has more power to generate action than the letter. —Dick Hodgson

• “Any package containing a letter will generally pull greater response than a package without a letter; extensive testing has proved this to be true in most cases.” —Dick Hodgson

Most of the tested rules of direct mail letters directly apply to creating successful email and letters on a website.

“Even though it may go to millions of people, a letter never orates to a crowd, but rather murmurs into a single ear. It’s an intimate message from one letter writer to one letter reader.” —Harry Walsh                                                                                   
“When reason and emotion come into conflict, emotion wins every time.” —John J. Flieder

"Tell a story if possible. Everybody loves a good story, be it about Peter Rabbit or King Lear.  And the direct mail letter, with its unique person-to-person format—is the perfect vehicle for a story.  Stories get read.  The letter I wrote to launch the Cousteau Society twenty-some years ago has survived hundreds of tests against it.  When I last heard, it was still being mailed in some form or other. The original of this direct mail Methuselah started out with this lead: “A friend once told me a curious story I would like to share with you...” —Harry Walsh

• This is not about copywriting. Not about words. The reader should not be aware of great copy. It melts into the page.

• “In a great novel, you are never conscious of the “writing.” If a reader says, ‘How beautifully this author writes…’ it’s a failure.”
—Paul S. Eriksson

“Use short words. Short sentences. Short paragraphs.”
—Andrew J. Byrne

• “Eliminating the first paragraph often improves most letters.”
     —Andrew J. Byrne

  Inbox Hotspots.
1. "From" line. (DH)
2. "Subject" line. (DH)

Letter Hotspots.
3. Johnson Box (billboard above salutation and letter body).

4. Salutation. If personalized, spell the name right or your message is DOA. If you personalize and have never met the person, do you really want to write “Dear [First Name]. You are always safe if your salutation reads Dear [FirstName] [LastName]. (DH)

5. First sentence/first paragraph.

6. Johnson Box (billboard above salutation and letter body.

7. Last paragraph.

8. Signature.

9. Title with signature.

10. P.S. and P.P.S.
     —Pat Friesen and (occasionally) DH

“Your first 10 words are more important than the next ten thousand.”   
   —Elmer “Sizzle” Wheeler

“Your best lede paragraph is most likely found somewhere on page 2 of your first draft.” —Pat Friesen

“The letter is likely to be the only “person” your market will ever meet—at least on the front end of the sale—do don’t make him highbrow if your market is lowbrow and vice versa.
     Make sure he speaks your prospect's language.  If he’s a Tiffany salesman, he writes in one style; if he’s a grapefruit or pecan farmer or a beef grower, he writes differently  (‘Cause he talks diffrunt.)  I develop as clear a profile of my prospect as the available research offers and then try to match it up with someone I know and “put him in a chair” across from me.  Then I write to him more or less conversationally.
     “The salesperson in the letter is doing the job he obviously loves and is good at.  He knows the product inside and out and is totally confident in and at ease with its values and benefits—even its inconsequential shortcomings—and wants to get his prospect in on a good thing.  Here is someone with a sense of rhythm, timing, dramatic effect and possibly even humor—getting attention... piquing curiosity... holding interest... engaging rationally... anticipating and assuaging doubts... and ultimate winning the confidence (and the signature on the order) of the prospect.” 
—Malcolm Decker

"The letter is NOT a monolithic corporation addressing a computer-generated market profile; it is not impersonal in tone, form or content
—Malcolm Decker

"The letter is NOT a letterhead on top and a signature on the bottom and the most cherished sales pitch of the VP Marketing sandwiched in between.” 
—Malcolm Decker

"Be sure the right person signs the letters.
  “Some time ago, two investors newsletters—Advance Planning Letter and Investors World Intelligent Report—sent out long (12- and 16-page) highly technical promotional letters filled with forecasts with recommendations. The former was signed by Bobbie Bunch, Assistant to the Publisher; the latter was signed by Joan Pendergraft, Executive Assistant to Sid Pulitzer. Obviously neither wrote the letter, so believability was out the window.” 
—Malcolm Decker

"Don’t overlook the color, size and vitality of your signature; they're your salesman’s handshake. Even people who aren’t graphologists pick up a lot from the way a name is signed. Do not use an obviously phony-baloney computer font for a signature. Use the real thing.” 
—Malcolm Decker.

"The other signature that can work for you is your company name and logotype. Use them to tell your prospect what kind of company you are: traditional, avant-garde, industrial, financial."  
  —Malcolm Decker

"The letter MUST be quickly scannable: that is, a reader should get the gist of the proposition simply by reading the (1) eyebrow/Johnson Box/headline, (2) lead paragraph, (3) crossheads, (4) wrap-up, (5) P.S. If not, send it back for surgery, because without a strongly integrated skeleton, the body of the argument will slump. 
   —Malcolm Decker

“The letter MUST be easy on the eyes, open, inviting and varying in its texture—with normal margins... individual paragraphs with line space between... at least one crosshead or subhead per page (two per page for long letters)... occasional variation in paragraph width... a quotation, underlined sentence or phrase... numbers or bullets to list benefits... and/or other bits of “color” to maintain reader interest by promising visual variety. The longer the letter, the more important these techniques.”
         —Don Hauptman

"To avoid a gray 'wall' of type that discourages reading, paragraphs shouldn’t be more than seven lines. A visual and dramatic break can be provided by an occasional paragraph of one sentence, one line ore even one word." 
   —Don Hauptman

"Underscore key words, sentences and even entire (short!) paragraphs. Always underscore with a continuous rule (i.e., not “hatched” or broken between each word.)  Unfortunately, some fonts and printers create a rule that cuts into the lower edges of letters; use a font that cuts a hairline space above the rule.” 
  —Don Hauptman

"Bullets, round or square (always solid), can be inserted. 
  —Don Hauptman

"Do NOT use asterisks, hyphens, periods or the letter 'o' as substitutes for bullets. 
  —Don Hauptman

“Check marks work nicely, especially for a list of benefits.”
     —Don Hauptman

"Subheads help break up long copy. They should be centered, capitalized and underscored.  For greater emphasis, set them in a larger size.”  
  —Don Hauptman

• "Inset paragraphs, centered (10 or so characters worth of space both left and right), and blocked. Useful for calling attention to important points.” 
  —Don Hauptman

"Always include a P.S. say experts. It can restate the guarantee, premium offer or major benefit, or make a provocative point that kicks the reader back into the reader.  Use a “hanging indent”—that means the entire message is positioned to the right of the P. and S.” 
   —Don Hauptman

The P.S. is one of the most-read elements of the letter.

P.S. What have I left out? If you know rules that are missing, please share with your fellow direct marketers by using the Comment Section below. Thank you.  —Denny Hatch

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