Wednesday, July 31, 2019

#64 Making a Tiny Ad Work for You



Issue #64 – Wednesday, July 31, 2019

Posted by Denny Hatch


The Secrets of Making a Tiny Ad Work for You


James McNeill Whistler, Rotherhithe (1871)

The year is 1913. Imagine yourself as a poor blighter in the Rotherhithe section of London. For years you’ve knocked around the River Thames finding work where you can get it, picking up a few shillings here-‘n’-there. Your wife is always nagging you to find steady work. You have trouble putting porridge on the table let alone bangers and mash. The kids are underfed and always hungry. Your life is going nowhere.

     Suddenly a chum from the dockyards shows you this little ad in The Times of London “Help Wanted” section:



The effect is immediate and electric.
     This is an advertising masterpiece. It would as effective 2019 in exciting out-of-work millennial Xbox addicts living in their parents’ basement as it was 116 years ago.
     This ad is the stuff of legends—tiny, cheep, just 30 words.
     It reportedly generated hundreds of responses from which Ernest Shackleton put together a crew of 27 adventurers for a celebrated expedition to the South Pole.

Creating the Ad
     Legendary British Polar explorer Sir Ernest Shackleton was knighted (Order of the British Empire) in 1911. Two years later he wanted to put together a third expedition to the South Pole.


He needed a crew. Tough, hardy guys who were looking for work and wanted to do something with their lives.
     How did Shackleton accomplish it? Where would he find them?

Let’s start with David Ogilvy.
“The wickedest of all sins is to run an advertisement without a headline.” —David Ogilvy

“Advertising is not an art form, it’s a medium for information, a message for a single purpose: to sell.” —David Ogilvy 

“When I write an advertisement, I don’t want you to tell me that you find it ‘creative.’ I want you to find it so interesting that you buy the product.” —David Ogilvy

What’s Ogilvy talking about? This kind of nonsense:


What the hell is this? Who should read it? What is it selling? What does it want the reader to do? How can someone respond? How could it possibly pay for itself?
     For copywriter, designer and client it’s like peeing in blue serge; it makes you feel warm all over and nobody notices.

Shackleton’s Headline: “MEN WANTED”
     “The headline selects the reader,” said Swedish direct marketing wizard Axel Andersson.
     The unstated sub-hed: “Women and children need not apply.”
     Duh.

It’s a guy thing…
“When reason and emotion come into conflict, emotion wins every time.
     —John J. Flieder

For a man desperately seeking work, these 31 words—and myriad implied benefits—could cause storm of emotions and hope to boil up inside.
     “The seven key copy drivers—the emotional hot-buttons that make people act: Fear – Greed – Guilt – Anger – Exclusivity – Salvation – Flattery.”
   —Bob Hacker and Axel Andersson

     The entire ad was pinned to flattery:
     “I’m talking to you man-to-man. This is something you can do. I know you can do it. It will change your life! Your life will matter after all.”
     • Job possibility.
     • Money—not a lot, but better than none.
     • Excitement of travel.
     • Challenge of hardship.
     • Thrill of danger.
     • Honor and recognition in case of success.
   

Alas, expedition ended badly. Their ship, Endurance was trapped in ice and was finally crushed. The men got recognition, but not the kind they hoped for.
     They endured 10 months in subfreezing weather on a diet of seal meat, penguins and their sled dogs. All were damned lucky to get out alive. 


     Three men did die—members of the four rescue teams sent out to bring them back.

     In short, not a pretty story with a happy ending.
     But by all measurements, the little ad worked like gangbusters.

###
Word Count: 601


At age 15, Denny Hatch—as a lowly apprentice—wrote his first news release for a Connecticut summer theater. To his astonishment it ran verbatim in The Middletown Press. He was instantly hooked on writing. After a two-year stint in the U.S. Army (1958-60), Denny had nine jobs in his first 12 years in business. He was fired from five of them and went on to save two businesses and start three others. One of his businesses—WHO’S MAILING WHAT! newsletter and archive service founded in 1984—revolutionized the science of how to measure the success of competitors’ direct mail. In the past 55 years he has been a book club director, magazine publisher, advertising copywriter/designer, editor, journalist and marketing consultant. He is the author of four published novels and seven books on business and marketing.

CONTACT

dennyhatch@yahoo.com

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9 comments:

  1. Thank you, Denny -- I have referred students in my Marketing Promotions class to your post. It provides such crystal clear descriptions of why good copywriting is good. The textbooks these days are full of terms (such as I.M.C.) that are confusing to them. As always, your copy punches through.

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    1. Thanks for taking the time to comment.
      I have no idea what I.M.C. means. I tried goggling it and a whole bunch of stuff came up.
      The mania for “data-driven marketing” is out of hand. The Direct Marketing Association—once a vibrant and valuable resources—adopted the slogan “Data-Driven Marketing” and promptly went out of business.
      My expertise and career are all about communications—effective words and images—that generate results in all media: direct mail, off-the-page-ads and e-efforts.
      If any of your students would like to sign up for my weekly blog posts, give them my email and I’m happy to put them on the list. Free. No obligation. Cancel any time.
      Thanks again for writing.
      dennyhatch@yahoo.com

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  3. Denny,

    Of course I have seen the story about the Shackleton ad before...but it took this latest reading to impel me to do my typical "Real or Fake?" Google search. Turns out that this smithsonian.com article maintains it is most likely a fake.

    https://www.smithsonianmag.com/smart-news/shackleton-probably-never-took-out-an-ad-seeking-men-for-a-hazardous-journey-5552379/

    No disagreement with with your judgement that it's a fantastic ad...just that it likely didn't contribute to Shackleton's success -- as it was probably written decades after the fact.

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    1. Hey, Peter!
      Great hearing from you as always. And thank you, thank you for the “learned” Smithsonian debunking of the Shackleton ad. I am delighted to have the link the article. I really appreciate your sharing with me—and my readers—so they can judge it for themselves.
      Of course over the years I had heard rumors this masterpiece was a fake. I never bothered to research it. Life is too short (and at age 84, it’s getting shorter).
      My opinion: it’s bullshit.
      Okay, the great art forgers—Elmyr de Hory, Banksy, Han van Meegeren—can produce brilliant paintings, fool critics like Abraham Bredius or Bernard Berenson who, in turn would authenticate for Duveen or Sotheby’s or Christie’s who sell the things and start the trail of legitimacy and provenance.
      A painting is a physical thing. It is what it is.
      But we’re talking print.
      Okay, let’s say somebody with the copywriting chops of Bill Jayme or Hank Burnett or David Ogilvy set out to perpetrate a hoax ad, any of them very likely could have pulled it off.
      But having written it and designed it, what then? Where would they publish it to give it the provenance?
      First of all, hoaxers are ego driven. They love creating the forgery. But then they want the world to know how smart they are.
      In short I cannot believe a copywriter that good would spend time faking an ad and then spend time figuring out how to give the thing provenance. And then fade into oblivion. Great copywriters like to make money, not do circle-jerks.
      My bet: maybe the ad did not run in The Times of London, but in some other Brit early 20th century publication.
      Anyway, it’s fun to speculate and second- and third-guess.
      Thanks again for taking the time to straighten me out.
      I still say this ad is real and the Smithsonian is bullshit.
      Do keep in touch.
      And come see us in Philly!
      Cheers.

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  4. Good evening, Denny!

    I am reminded of the fact that a chap once said to me, "It's a little-known fact that the human body decreases in weight by 21 grams when someone dies. That is the weight of the soul departing from the body."

    Another fellow nearby said, "I can assure you that if that were true, it would be anything but 'a little-known fact.'"

    Personally, I suspect that applies here. It's a great story, and one certainly wishes it were true, but the absence of evidence after this amount of time suggests otherwise.

    Best regards!

    Tim Orr

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    1. Tim,
      Delighted to hear from you!
      I love controversy. Thank you for contributing to it!
      My feeling: “Absence of evidence” cuts both ways.
      The Shackleton ad is so real, so powerful, and been around ever since I can remember.
      If anybody can prove it’s a hoax, I will print a retraction.
      Do keep in touch

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  5. Hi Denny,

    Enjoyed your latest article which this week came to 'my' side of the Pond! In Rotherhithe they would also have eaten jellied eels (not my cup of tea!)

    Is the article real or, as President Trump might put it "fake news"? Who cares! It made for another interesting piece from you.

    And I know for certain what I.M.C. stands for...

    "Internet Marketing Conmen"!!!!

    Keep up the good work and best wishes. Nick from the U.K.

    P.S. Following on from last week's article about databases... I had a smile when I saw that one of my hand-written addresses was for a 'Mr G.Halbert' in Glasgow, Scotland! I immediately thought of Mark Twain's famous 'reports of my death...' quote!

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  6. Nick,
    Always a pleasure to hear from you.
    Love the definition of I.M.C.
    Do keep in touch!

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